Managed Services

We take your company out of reactive mode and put you in proactive mode to increase your productivity and reduce your overall IT costs.

Our managed services are tailored to your company, keeping your budget and your goals in mind. Our TotalCare contracts are all-inclusive and provide you with 24/7 monitoring services geared toward optimizing your network, reducing your down time, and increasing your productivity.

We do this by utilizing state-of-the-art monitoring software, along with our Network Operating Center. Our TotalCare contracts offer our clients stability, security, preventative maintenance, and network optimization; all at a fraction of the cost of a full-time IT person. If you have in-house IT we’re not out to replace them, but we can support them to reduce their load and increase their productivity.

Saves you time:

  • Monthly Report Card
  • Third Party Vendor Assistance
  • Vendor Liaison
  • Daily Checking of Backups
  • Unlimited Email/Web Support
  • Unlimited Telephone-Based Support
  • Guaranteed Response Time
  • Network Documentation
  • Asset Tracking
  • Annual Budgetary Meeting

Saves you money:

  • No Travel Time
  • Setup of New Users and Computers
  • Microsoft Premier Support
  • Discounted Rates
  • Fixed Price Projects
  • No Overtime Rates

Saves you frustration:

  • Site Survey
  • Testing Backups
  • Proactive Maintenance of Server(s) and Desktops to optimize performance
  • Disaster Recovery Planning
  • Confidentiality
  • No Termination Penalties
  • Guaranteed Satisfaction
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